• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• To conduct site visits and handle quotations and tendering of jobs.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staff to complete ad-hoc tasks assigned.

Please refer the Job description for details