At Australia Zoo, our Cleaning Team have the opportunity to get out and about on our gorgeous 110 acres of grounds, making sure that our high standards of cleanliness are maintained throughout the Zoo. Our Cleaning Team also engage with our guests, assisting in making them feel welcomed.
Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support diversity and equal employment opportunities for women, people with disabilities and all cultural backgrounds.
The 2IC Cleaning position will ensure the cleaning department maintains a high standard of cleanliness and hygiene within the zoo alongside the Cleaning Services Manager. You will have responsibility for the procedures and policies of the Cleaning department and will ensure operational systems are in place for the services being conducted by the Zoo’s Cleaning staff.
To be successful in this role, you will have a demonstrated ability to supervise a small and hard working team, have great communication and work collaboratively with the Cleaning Services Manager. You must be a quick thinker, and be willing to jump in and help out the team wherever needed.

• Cleaning of all amenities
• Cleaning & maintaining all public areas (admissions, entrance, lower level administration building, footpaths, demonstration areas)
• General cleaning of office areas as required
• Waste disposal, litter removal on or surrounding zoo property
• Maintaining all pathways, access areas, service roads and main buildings throughout the Zoo
• Removal of cobwebs and bird excrement
• Cleaning wet/dry spills
• Effective and safe use of chemicals as per the Safety Data Sheets
• Effective and Safe use of hand cleaning and maintenance equipment (Vacuum, Blower, Sweeper, Mop, Duster, Gurney, Buggy etc)
• Ensure all high touch points are sanitised
• Cleaning and maintaining department equipment
• Supervising all cleaning staff in accordance to the departments policies, procedures and plans
• Aid in development and application of training and development plans for each of the cleaning staff
• Assist with department procedure updates in collaboration with the Cleaning Services Manager
• Ensure all chemicals within the cleaning department are stored in accordance to the Safety Data Sheets and in collaboration with the Workplace Health and Safety Officer
• Ensure effective and efficient rostering of cleaning staff when required
• Guest relations such as providing directions and information
• Maintain high standard of customer service throughout all areas
• A commitment to privacy and confidentiality
• Work within the guidelines of Workplace Health & Safety procedures to ensure security & safety of self, staff, visitors and animals
• Participate in performance training and development reviews or programs as requested by the company both on and off the job
• Attend meetings as requested by Management
• Work within a team environment
• Other duties as required by Manager, HR or Management