Reporting To: Cleaning Manager
Responsible for: Cleaning Operatives
Pay Rate: £15.42 per hour
Shift Schedule: Mon - Fri, 22:00 - 06:00, 40 hours weekly
We are looking for an experienced cleaning supervisor who would be able to pass the warehouse LLOP training and also be able to drive all our cleaning machines, including sweeper and scrubber- also needs to have good communication

EXPERIENCE/SKILLS

• Strong organisational and supervisor skills in customer focussed environment
• Must be able to lead and drive standards to meet clients requirements
• Excellent interpersonal and communication skills
• Flexibility, willingness to manage change within a diverse working environment
• Ability to work under own initiative and demonstrate effective problem solving
  · Demonstrate the ability to drive NIC service standards proactively
  Job Types: Permanent, Full-time
  Pay: £15.42 per hour
  Expected hours: 40 per week

Ability to commute/relocate:

• Liverpool L24 8RJ: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Cleaning: 1 year (preferred)

Work Location: In person
Reference ID: 1907369

MAIN DUTIES

· To always demonstrate the values of NIC and lead by example
· Support the Cleaning Manager with the cleaning team, ensuring tasks are completed to a high standard.
· Supervisors will work evening shift after cleaning managers shift has ended to ensure the staff have someone to report to.
· To support delivery of the cleaning schedule where appropriate and necessary.
· To develop and maintain a successful working relationship with the customer to ensure that their expectations are met whilst working to the defined specifications.
· To cover cleaning managers holidays ensuring audits are done accurately and on time, carrying out any resolution actions identified within the required timescales to ensure KPIs are consistently met.
· To complete and process all necessary paperwork accurately and on time, providing sign off for completed tasks where required
· To ensure that all cleaning materials and machinery are available, in good working order, are kept clean and used in a safe manner.
· To ensure that all periodic cleaning is completed to the required specification and timescale and signed off by the client.

· To attend meetings with the client and team as and when required.

• To ensure that all staff have the correct uniform and are dressed appropriately to reflect the brand of NIC.
• To actively identify and encourage the team to identify improved productive working methods to progress productivity or cleaning standards, sharing these ideas with your line Manager
• To actively support the installation of any productivity or cleaning standards improvements with your team in agreement with your line Manager
• To train all staff in their role to the standards expected the values of NIC and company policies, procedures and guidelines and the maintenance of all training records.
• Maintain personnel files to ensure that all records are up to date with relevant training documentation. These records must be always held safely and securely.
• To clearly communicate with your team on standards and KPI’s

MAIN DUTIES CONTINUED

• To manage the performance of staff in consultation with your line manager, taking necessary actions to develop staff or improve performance.
• Work alongside Cleaning Manager to keep goo standards at all times.
• Cover Cleaning managers holidays and days off.
• To provide support to Cleaning manager and staff.
• To ensure that all staff are trained in and adhere to, Health and Safety and COSHH policies and procedures.
• To adhere to all Company processes, policies, and procedures.