Cleaning Supervisor at West Midlands Police

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Cost Effective Service Delivery, Quality Assurance, KPI Monitoring, Stock Control, Equipment Inventory, Service Contract Monitoring, Health and Safety Compliance, Staff Performance Reporting, Risk Assessments, Leave Authorisation, Facilities Management, Performance Reviews, Communication, IT Proficiency, Interpersonal Skills

Industry

Law Enforcement

Description

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. Facilities Management currently have a number of Cleaning Supervisor vacancies within our Corporate Asset Management Department Travel/mileage expenses incurred during working hours between different sites can be claimed for. The department consists of 3 key business areas: Fleet Services, Estates and Facilities Management, that provide a wide range of enabling support services including acquisitions and disposals, maintenance and servicing of police buildings and vehicles. There are 3 positions available for this role - 1 Central,1 Eastern & 1 Western ****Please specify which area you wish to apply for in your application **** Role Overview * To supervise the delivery of a cost effective and efficient internal cleaning service across the Police estate in accordance with approved service specifications, and appropriate use of resource. * Daily supervision and utilisation of cleaning operatives and materials to ensure cleaning services are maintained to agreed levels, within a designated site or cluster of sites depending on size * Complete regular quality assurance checks to ascertain cleaning standards are being met in line with key performance indicators (KPI’s), and ensure corrective action is taken where standards fail. * Maintain accurate stock control records of all cleaning materials and equipment, including regular updates of electric equipment inventories and to make all equipment available for annual PAT tests. * Monitor service contracts under the responsibility of Facilities Services, including waste, laundry, washroom and window cleaning, and report back on service arrangements and performance of the service providers. * Instruct cleaning operatives on the correct use of equipment and materials and safe working practices, to ensure they comply with BICSc Best Value guidelines and Health and Safety Regs. * Report on all matters relating to staff attendance and performance, and complete documentation to support these matters. * Ensure timely and accurate completion of relevant documentation as requested by line management, including Health and Safety info and risk assessments. * Authorise cleaning operatives annual leave ensuring that vacant work schedules are covered, and record leave onto MyTime System * Report faults and repairs to the Maintenance Helpdesk, or any Health and Safety matter to the relevant staff member for action. * Manage meeting rooms and facilities to ensure that they are always ready for use with correct equipment and furniture * Conduct Performance & Development Reviews with cleaning staff. * Circulate verbal and written information to cleaning operatives and management to ensure communication channels remain open. Partake in regular team meetings, as necessary. * Complete cleaning activities where there is a shortfall or where needed to ensure the service is delivered in full Essential Skills: * To possess or be working towards a certificated qualification in Cleaning related services. * Previous experience of managing team of cleaners and prioritising workloads * Use of IT equipment including email, teams, word and excel * Able to travel between police buildings as required. * Attention to detail * Must demonstrate the ability to work on initiative and possess good interpersonal skills Desirable Skills: * To undertake learning and development in order to perform other duties of same grade or graded at a higher level. * Health & Safety Qualification Special Conditions: * The post holder may be required to vary the normal hours of attendance and work on weekends or Bank/Public Holidays at the requirement of the service. * May include a weekend or evening roster to be single point of contact for cleaners working in an evening, Bank Holiday or Weekend – inclusion in standby Rota 1 weekend in 6 Benefit Statement: By choosing to join West Midlands Police you will receive an enhanced benefits package including: * Fair remuneration with progression opportunities and access to a very competitive pension scheme. * Enhanced annual leave in addition to public holiday entitlements. * Discounts across travel, parking, daily costs of living and leisure activities. * A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs * Comprehensive benefits including pension, Blue Light Card, and employee assistance programme. Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process. Medical: Successful applicants will be subject to a medical assessment which may include a drug or hearing test. Interviews: TBC Contact: For further information on these roles, please contact careers@westmidlands.police.uk [careers@westmidlands.police.uk] West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants. “Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities" West Midlands Police is the second-largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley. Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.

Responsibilities

The supervisor will oversee the delivery of an efficient internal cleaning service across the Police estate, ensuring cleaning operatives and materials are utilized effectively to meet agreed service levels and quality standards. Key duties include conducting quality assurance checks, maintaining accurate stock records, monitoring external service contracts, and ensuring compliance with health and safety regulations.