About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Description

ESSENTIAL REQUIREMENTS

• Excellent team management and good communication skills and effective customer service approach
• Good written and verbal communications skills. Good report writing skills necessary
• Good knowledge of Microsoft Office Products, word, excel, PowerPoint
• Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
• Experience of and commitment to the effective implementation of equal opportunities and CSR policies.
• Ability to communicate effectively both orally and in writing
• Commitment to working as part of a team
• An understanding of health and safety requirements of a working environment

DESIRABLE REQUIREMENTS

• Advanced use of SAP to close work order

The Cleaning Team Leader will be the communication link between the Hitachi Rail Limited production teams and the cleaning contractors. You will responsible for carrying out inspections on the trains to complete our KPI process. Once the vehicle has been cleaned you will be using SAP to close down work orders and communicate back to the production team.

• Overseeing the delivery of our cleaning services operation via cleaning operatives and cleaning contractors
• Take responsibility for making all Cleaning Operatives aware of and that they are familiar with the correct use of all equipment and materials. Responsible for control and distribution of cleaning material ensuring stock rotation and safety in storage.
• Manage the teams to ensure the contracted services are delivered to the agreed contract specification and standards
• Liaise daily with staff and operational management teams
• Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site
• Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review
• Ensure data is collated and monthly KPI reports are produced for presentation to the Operations Management team
• Support Facilities Management at regular contract review meetings with service contractors and suppliers
• Manage equipment, resources and labour requirements to satisfactory complete service works
• Conduct audits to ensure company is exceeding required specifications and performance
• Under the direction of the Manager, co-ordinate the response to any unforeseen incident or problem including staff absenteeism