Cleaning Team Leader

at  OCS Group

ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Venues market.

ABOUT THE ROLE:

We are looking for professional, friendly, customer focused individuals to join our fantastic team to and contribute to the operation of the whole cleaning process.
This role will be focused at The NEC Venue (B40 1NT), and will support the supervisor of the day cleaning team for exhibitions and live events.

YOUR KEY RESPONSIBILITIES WILL INCLUDE:

• Ensure cleaning team members are following company standards and H&S measures
• Ensure cleaning activities are carried out to the highest standards.
• Ensuring company equipment is stored, cleaned and maintained to the highest standard.
• As the face of the NEC, ensuring all visitors experience high levels of customer service.
• Making certain you and your team follow reporting and safety processes.
• Take responsibility for ensuring that a safe system of work is produced & communicated to workers prior to the commence of shifts / activities

TO BE SUCCESSFUL IN THE ROLE, YOU WILL NEED:

• Experience in cleaning large venues/spaces is desirable
• Ability to team lead and ensure team are motivated and productive
• A self-motivated attitude with an ability to also motivate direct reports & fellow colleagues
• Ability to communicate professionally at all levels.
• Strong attention to detail, ensuring the standards are always set high.
• Able to be flexible in meeting client demands regarding availability, work hours including weekends, public holidays, evening work as required
  Benefits include: Free Parking, Staff Discounts, Uniform Provided, Industry Leading Training, Development and Promotion Opportunities.