MINIMUM QUALIFICATIONS

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

PREFERRED SKILLS

• Excellent verbal, written and interpersonal communication skills. - Highly organized, strong attention to detail, and solution oriented. - Ability to multitask in a fast-paced environment. - Working knowledge of childcare regulations desired but not required. - Strong skills in data entry and navigating large databases.

• Review background clearance applications for completeness and accuracy, and process all required checks within designated timeframe.
• Manage a caseload of background clearance requests for childcare providers.
• Examine, analyze and verify records, documents and other information.
• Draft determination letters and conduct related outreach to providers and staff of childcare programs regarding clearances.
• Provide technical assistance to childcare operators and staff regarding background clearances necessary to attain, renew or maintain a license to provide services.
• Ensure proper storage and handling of confidential information and update databases in accordance with protocols.
• Assist childcare providers by liaising between City and State agencies, community groups, parents and the general public