Clearance Agent Associate at FedEx

Angeles City, Central Luzon, Philippines -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customs Documentation Review, Communication, Collaboration, Regulatory Liaison, Customs Clearance Facilitation, Customs Regulation Knowledge, Compliance, Customs Declaration Submission, Documentation Maintenance, Internal Stakeholder Collaboration, Customer Service

Industry

Freight and Package Transportation

Description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce. What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being. Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Clearance Agent Associate Education: Secondary education or equivalent Experience: Prior experience not required •Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits •Communicate and collaborate with customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues •Liaise with all regulatory bodies to facilitate the customs clearance process and resolve any issues that may arise •Stay up-to-date with changes in customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers •Ensure accurate and timely submission of customs declarations and maintain proper documentation in compliance with oraganization policies and regulatory requirements •Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes •Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction Job Posting End Date: 2026-03-27

Responsibilities

The Clearance Agent Associate is responsible for reviewing customs documentation, communicating with various parties to resolve inquiries, and liaising with regulatory bodies to facilitate the customs clearance process. This role also ensures accurate and timely submission of declarations while maintaining compliance with all regulations.