Clearance Agent at FedEx

, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written communication, Verbal communication, Problem resolution, Teamwork, Microsoft office, Pc skills, English, Bm, Attention to details, Custom clearance knowledge

Industry

Freight and Package Transportation

Description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce. What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being. Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Clearance Agent Responsibilities To prepare custom clearance documentation of all inbound shipments requiring formal entries in accordance with Customs and Quarantine regulations. To liaise directly with custom to resolve clearance issue with the objective to efficiently expedite customs clearance and maximize customer satisfaction. Involves online and telephone contact with external/internal customers within functional area and completing any related custom clearance administration. Support supervisor or manager activities. Skills Required: Written and Verbal communication skills Problem resolution skills Teamwork Microsoft office and PC skills Able to communicate in English & BM Attention to details Custom clearance knowledge (not mandatory) Minimum Requirements: Education: Diploma or equivalent Experience: One (1) year of general clerical experience and min of 1 year experience in Custom clearance/ customer service. Fresh grads encourage to apply Working hours: weekly 44 hours & Alternate Sat. PH required to work and will be paid PH rate. Job Posting End Date: 2026-03-20

Responsibilities

The Clearance Agent is responsible for preparing customs clearance documentation for all inbound shipments requiring formal entries according to Customs and Quarantine regulations. This role involves liaising directly with customs to resolve clearance issues efficiently and maximize customer satisfaction.