Cleared Computer Technician at Colossal Contracting LLC

Goose Creek, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

60000.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Preventive Maintenance, Remedial Maintenance, Desktop Support, Inventory Management, Troubleshooting, Repair, Software Installation, Device Imaging, Firmware Updates, Remedy Ticketing Systems, Customer Service, DOE Q Clearance, DOD Top Secret Clearance, TS/SCI Eligibility, KVM Switches, OEM Recommendations

Industry

IT Services and IT Consulting

Description

Description Colossal Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Pittsburgh, PA. This individual must have an active DOE Q clearance or an active DOD Top Secret clearance at a minimum. This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Peripherals are primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. The Computer Technician will be a part of a team spread out throughout the country supporting our government customer and will report to a Project Manager off-site. Essential Duties & Responsibilities Provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations. Provide remedial services as required to keep desktop devices in good working order. Responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts. Create monthly inventory reports and replace components used from spare parts inventories and adjust inventories to support the performance level required. Refresh approximately 25% of the total number of computers per site on an annual basis. Swap out defective units in order to maintain continuity of operations. Troubleshoot and repair desktop devices. Work with the Project Manager to recommend upgrades of existing equipment and configurations as technology permits. Knowledge of software installations and image generation (device imaging) procedures. Interface with the end user to resolve desktop productivity suite issues. Implement all OEM firmware/software updates on networked printers as directed by the customer. Install images on desktop/peripheral equipment if requested. Partake in the annual deployment of desktop PCs. Other duties as assigned by the customer. Requirements Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. Ability to creatively solve challenging technology problems Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. Passion for customer service. Strong communicator that can work without direct supervision or detailed direction. Experience with using and managing Remedy ticketing systems. Candidates must be able to work on-site at client sites in the surrounding geographical region. Technical Certifications including but not limited to: A+, Net+, CCNA Active DOE Q Clearance or DOD Top Secret Clearance required. Can hold up to TS/SCI. Travel Periodic travel to worksites in the same geographical region may be required as needed. Position Type/Expected Hours of Work This is a full-time position, Monday through Friday. Job Type: Full-time employee of Colossal Contracting, long-term contract. Benefits Offered Competitive base salary with a target range between $55-60k Paid Time Off Education/Certification reimbursement Health, Vision, Dental insurance for Employee Colossal Contracting, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 17 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family. Check Us Out : www.Colossal-LLC.com Qualified candidates please send resumes to Joseph Gros at careers@colossal-llc.com

Responsibilities

The technician will provide periodic and preventative maintenance for standard desktop devices and peripherals, alongside remedial services as required to maintain equipment functionality. Responsibilities also include managing spare parts inventory, refreshing computers annually, and troubleshooting/repairing desktop devices.