REF NUMBER: RHONDDA CYNON TAF RQ1535452

Please do not apply for this role unless your CV meets the following general requirements, as well as the more specific ones listed further down the ad:
You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.

SKILLS & EXPERIENCE REQUIRED:

• Good verbal and written communication skills
• Confident in the use of Microsoft Office applications (Outlook, Word, Excel)
• Ability to operate standard office equipment (photocopiers, scanners, telephony systems)
• Proven ability to manage a busy reception area or front desk
• Strong organisational skills and attention to detail

WHAT’S INVOLVED WITH THIS ROLE:

As a Clerical Assistant, you will be responsible for providing front-of-house reception and general business support in a busy Children’s Services environment. You will act as the first point of contact for staff, visitors, and external callers, while also carrying out administrative duties to support the smooth operation of the team.

KEY RESPONSIBILITIES:

• Welcome and sign in visitors to the building, ensuring a friendly and professional front-of-house service
• Operate the main reception phone line, redirecting calls and taking accurate messages
• Liaise with internal staff, external professionals, and members of the public in person and via telephone
• Provide administrative support such as data entry, photocopying, scanning, filing, and document preparation
• Use Microsoft Office packages (Word, Excel, Outlook) to complete routine administrative tasks
• Maintain meeting room bookings and support meeting setup where required
• Ensure visitor protocols and safeguarding requirements are followed at all times
• Maintain confidentiality and data protection standards in handling sensitive information

PLEASE QUOTE THE JOB TITLE & VACANCY REFERENCE NO. IN YOUR APPLICATION, OR WE WILL BE UNABLE TO MATCH YOUR CV TO THE ROLE BEING APPLIED FOR.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
XI Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please