ABOUT US:

Join our dedicated team at The Family Chemist, a GPhC regulated pharmacy focused on delivering exceptional care to our patients. We work to streamline communication between patients and healthcare organizations, ensuring that each patient’s healthcare journey is seamless and well-coordinated.

BENEFITS:

• Flexible work options (full-time and part-time available).
• Opportunity to make a meaningful impact in patients’ healthcare experiences.
• Friendly, collaborative work environment.
  If you’re looking for a role where you can make a difference in patient care and enjoy the organizational aspects of administrative work, we would love to hear from you!
  Job Types: Full-time, Part-time
  Pay: £11.44-£12.00 per hour
  Expected hours: 25 – 37.5 per week

Benefits:

• Bereavement leave
• Casual dress
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
• Store discount

Schedule:

• Day shift
• Monday to Friday

Work Location: In perso

ROLE OVERVIEW:

We are looking for a motivated and organized Administrative Support Assistant to handle communication between our pharmacy, patients, and affiliated organizations. This position is ideal for someone detail-oriented who can efficiently manage correspondence, including letters, emails, and occasional phone calls. Your primary responsibility will be to inform organizations that patients have accessed our services, enhancing the continuity of care in a professional, clear, and courteous manner.

KEY RESPONSIBILITIES:

• Primary: Draft and send letters and emails to organizations notifying them that patients have used our services, ensuring accuracy and adherence to our communication protocols.
• Customer Interaction: Handle phone calls with patients, providing information and assistance as needed, maintaining professionalism and confidentiality at all times.
• Administrative Support: Perform various administrative tasks to support the smooth operation of our pharmacy, including data entry, filing, and managing patient records.