Position: Clerical CSBG
Classification: C.T. 01-02 ($13.94 - $15.22)
Hours: 40 hrs/week
Supervisor: Community Services Coordinator
Positions Supervised: None

QUALIFICATIONS

Required:

• High school diploma or equivalent.
• Training in office skills and experience with data entry in a professional setting.
• Strong organizational and communication skills.
• Proficiency in data entry and word processing software.
• Ability to maintain confidentiality and accuracy in handling sensitive data.
• A valid Michigan driver’s license with a satisfactory driving record.
• Successful clearance of a Criminal History Background Check.

ROLE OVERVIEW

The Clerical - CSBG position is primarily responsible for entering and maintaining accurate client and program data in the agency’s database. This role ensures that records are up to date and in compliance with reporting requirements. In addition to data entry, this position provides general clerical support, including assisting with greeting visitors, answering phones, and maintaining organized records.

KEY RESPONSIBILITIES

• Data Entry & Documentation (Primary Responsibility)
• Accurately enter and update client and program data in the agency’s database.
• Perform routine data quality reviews to verify the completeness and accuracy of recorded information.
• Maintain confidentiality of all client records and organizational information.
• Assist in generating basic reports or retrieving data as requested by program staff.

2. CLERICAL & ADMINISTRATIVE SUPPORT (SECONDARY RESPONSIBILITIES)

• Assist with answering phones and directing inquiries to the appropriate staff or department.
• Provide support with greeting visitors when needed.
• File and organize documents to ensure accessibility and compliance with agency record-keeping standards.
• Prepare and type documents using word processing software as directed.

3. OTHER DUTIES AS ASSIGNED

• Adapt to organizational needs by taking on additional clerical and administrative responsibilities as directed.