ESSENTIAL SKILLS:

• Proficient in Microsoft Office - Word / Excel
• Excellent keyboard / typing
• Ability to work on own initiative and prioritise tasks
• Have excellent interpersonal skills
• Excellent organisational and administrative skills
• Excellent communication skills
• Practice a high level of confidentiality
• Demonstrate a high degree of flexibility

DESIRABLE SKILLS:

• Previous relevant hospital/healthcare experience

DUTIES AND RESPONSIBILITIES:

• Carry out general administration duties and provide clerical support to Medical Dept.
• Receive and respond to emails and queries
• Type letters and reports as dictated by the Consultant
• Provide administrative support to the Older Persons OPD clinics (there are currently 2 clinics a month with 4 referrals to each clinic)
• Obtain charts from Medical Records for the clinics and as requested by the Consultant
• To ensure that all calls that are received are dealt with in an efficient, professional and timely manner.
• To have a good understanding of the workings of the Hospital.
• Deal with all enquiries in a professional and courteous manner.
• Maintain efficient general office procedures as appropriate to the post.
• Liaise with staff in other departments and the public and outside agencies in a confidential, courteous and professional manner.
• Ensure that security and confidentiality, with regard to relevant systems, are maintained at all times.