YOU’LL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

· Excellent interpersonal skills and telephone manner
· Reception experience
· Knowledge of Microsoft
· Previous office admin experience

· Responsible for providing an efficient appointment booking system when the service user is entering or leaving clinic areas.
· Responsible for clerical processes associated with the non-attendance of outpatients.
· Ensuring general tidiness of the reception environment.
· Interacting with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.
· Responsible for dealing with telephone enquiries from staff, wards, and other departments.
· Ensuring all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.