We are seeking an enthusiastic, professional Clerical Officer with strong communication, organisational, and administrative skills. The ideal candidate will be methodical, organised, flexible, and uphold the Trust’s PROUD values. A good understanding of patient confidentiality and administrative experience is required, along with effective computer skills. Experience with hospital computer systems is desirable.
This role provides essential administrative support to the Perinatal Mental Health team.
Maintain effective communication and foster good relationships with internal and external contacts as appropriate.
Book and administer new and follow up appointments for patients as appropriate. Ensure effective utilisation of available outpatient appointment slots through regular liaison with colleagues including clinicians and other administrative staff.
Be responsible for contacting patients by telephone, text messaging or letter to confirm outpatient appointments.
Ensure that patient case notes are available and prepared for clinics. File information as appropriate into patient notes. Ensure accurate tracking, collection and return of these notes as required using PinPoint.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria

Please refer the Job description for details