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Clerical Pool Assistant at Trean Corporation

Maitland, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

20.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Verbal Communication, Written Communication, Organizational Skills, Typing, Teamwork

Industry

Insurance

Description

Description POSITION SUMMARY: The Clerical Pool Assistant works under the supervision of the Clerical Pool Supervisor providing support to the claims staff for all centralized tasks accurately and timely. The individuals will be required to work in a team environment with other assistants across multiple jurisdictions. KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Phone Duties: Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel. Retrieves messages from voice mail and forwards them to appropriate personnel. Delivers messages received via email or phone. Send outgoing communication providing requested information. Receive and distribute faxes to claim files Pay non-medical invoices within 30 days of receipt. Mail form letters including acknowledgement letters for the coverage department and other teams as needed. Make medical status calls to providers and update claim files for claims adjusters. Requirements MINIMUM QUALIFICATIONS: Excellent analytical skills and verbal and written communication skills Strong organizational skills Strong oral and written communication skills Ability to type 60 words per minute High school diploma or GED required 1 year Office Experience (Preferred)

Responsibilities

The Clerical Pool Assistant supports claims staff with centralized tasks, operating a multiline telephone system, managing incoming and outgoing communications, and distributing faxes. Key duties also involve processing non-medical invoices and making medical status calls to providers to update claim files.