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Clerical Pool Assistant at Trean Corporation

Boise, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

20.0

Posted On

14 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Verbal Communication, Written Communication, Organizational Skills, Typing, Telephone Systems, Invoice Processing, Data Entry

Industry

Insurance

Description

Description POSITION SUMMARY: The Clerical Pool Assistant works under the supervision of the Clerical Pool Supervisor providing support to the claims staff for all centralized tasks accurately and timely. The individuals will be required to work in a team environment with other assistants across multiple jurisdictions. KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Phone Duties: Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel. Retrieves messages from voice mail and forwards them to appropriate personnel. Delivers messages received via email or phone. Send outgoing communication providing requested information. Receive and distribute faxes to claim files Pay non-medical invoices within 30 days of receipt. Mail form letters including acknowledgement letters for the coverage department and other teams as needed. Make medical status calls to providers and update claim files for claims adjusters. Requirements MINIMUM QUALIFICATIONS: Excellent analytical skills and verbal and written communication skills Strong organizational skills Strong oral and written communication skills Ability to type 60 words per minute High school diploma or GED required 1 year Office Experience (Preferred)

Responsibilities

Provides administrative support to claims staff by managing multiline phone systems and distributing communications. Handles non-medical invoice payments and updates claim files through provider status calls.