Clerical / Reception (Night)

at  Ballarat Health Services

INTERESTED?

if you wish to discuss the role prior to applying, contact Rebecca Bull, Reception Manager on 03 53819353 for a confidential discussion.
If you are currently employed at Grampians Health, please ensure you sign in through the ‘Employee Login’ via the external Careers Page or access the Careers Page via the Intranet before applying
We’re actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

ABOUT THE ROLE

We are seeking an enthusiastic and dedicated Officer to join our busy Main Reception Team. As a member of the team you will play an important role in providing clerical support, perform night administrative duties, including, but not limited to, reception, telephone and patient/relative inquiries, records management, data collection and entry and related secretarial support. including computer related tasks supporting the night running of the Emergency Department, ensuring strict confidentiality at all times.

• Rostered shifts include every Sunday and Monday nights from 2100 to 0700 (9 hour shifts). This position requires a strong focus on customer service skills including a pleasant welcoming manner and communication with a broad range of people including consumers, carers, medical staff and service providers.

KEY RESPONSIBILITIES

• Accurately register patients with keen attention to detail.
• Ensure proper documentation and storage of information in compliance with medical records regulations.
• Collaborate efficiently with hospital departments and external medical providers.
• Prepare patient medical records with the necessary forms for each care episode.
• Manage switchboard operations with professionalism and efficiency.