Clerk at Eastern Health

Burwood East, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Appointment Scheduling, Telephone Enquiries, Interpersonal Skills, Communication Skills, Organizational Skills, Computer Skills, Medical Terminology, Teamwork, Ability To Work Without Supervision

Industry

Hospitals and Health Care

Description

Receptionist - Medical Imaging Centralised Booking Part time - 2 days per week Wantirna Health - car parking available Working for Eastern Health Medical Imaging as a frontline receptionist to assist patients and medical staff with medical Imaging appointments Eastern Health Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community. Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”. This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future. About the role This permanent part time position will work with the reception and clerical services for the Medical Imaging Centralised Booking service at Wantirna Health, Peter James Centre and Angliss, includes the duties of customer service, appointment scheduling, telephone enquiries. Ideally you will have previous experience in a hospital environment, well developed computer skills including, but not essential, knowledge of EMR and IPM systems, knowledge of medical terminology and an ability to demonstrate good communication skills. Knowledge of Karisma software would be an advantage but not essential.Excellent interpersonal skills, proven customer service and the ability to work without supervision are also required. You will be working in a friendly team environment at Wantirna Health and other Eastern Health sites as requiredAbout you To be successful in this role you will possess: Highly developed interpersonal experience A strong commitment to high quality care The ability to work as part of a diverse team Excellent communication and organisational skills Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment. What we offer Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here! Mentor and Shadowing program Access to discovery days across our 50 sites Study and professional development leave Friendly & supportive teams Commitment to Diversity, Equity and Inclusion Fitness Passport for work-life balance Employee Assistance program accessible for you and your loved ones Flexible working hours and excellent entitlements Salary packaging options and an employee benefits scheme Access to Private Health Insurance offers Digital upskilling, such as excel and Power-Bi training Cafes at all of our Hospitals Next Steps Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia. We review all applications when we receive them, and we notify unsuccessful candidates. If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check. Good to know: We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team. We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees. As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture. Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role. Advertising may end before the closing date. We do not accept recruitment agency application If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.Position Description Clerical HS Dec 2025.docxContact Person: Jacqueline Fielding Contact Number: 9764 6234 Contact Email: jacqueline.fielding@easternhealth.org.au Need help submitting your application? Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) Click Here for the Candidate Guide also for help in our recruitment process! Our Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day

Responsibilities

Assist patients and medical staff with medical imaging appointments. Handle customer service, appointment scheduling, and telephone enquiries.