Clerk I – Public Services at Jackson George Regional Library System

Pascagoula, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

10.04

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Computer Literacy, Alphabetizing, Numerical Sequencing, Collection Maintenance, Public Relations, Leadership, Information Retrieval, Circulation Management, Problem Solving

Industry

Description

Description Are you passionate about helping people, love books, and enjoy working in a dynamic public-facing role? The Pascagoula Public Library is looking for a friendly, energetic, and service-oriented individual to join our team as a Clerk I. This is your chance to become an essential part of a vibrant community resource where no two days are ever the same. You’ll assist customers of all ages with everything from locating materials and using computers to answering questions and supporting engaging programs and displays. You’ll also gain hands-on experience in circulation, collection maintenance, and public service desk operations. We’re looking for someone who: Communicates clearly and courteously Thrives in a team environment Is organized, tech-savvy, and attentive to detail Can confidently step into a leadership role as “Person-in-Charge” when needed Be part of a welcoming workplace where you can grow professionally, make a meaningful impact, and help your library community thrive. Apply now and start a rewarding career at the heart of public service! Duties: In conjunction with other library personnel: Staff the public service desk Answer telephone Answer in-house requests for information from customers of all ages Assist customers in the selection of needed materials and the location of various information resources Perform tasks related to patron registration and automated circulation, holds, reference services, and other public services and routines Assist customers using the OPAC and other bibliographic tools required for access to the collections, resources and information services of the Branch Library and the Library System Assist customers in use of the public computers/software, resources/equipment housed in the library Maintain collections through weeding, shelf reading, and shelving as directed Stay up to date on adult best-sellers and widely read areas of adult fiction and non-fiction literature Develop a cursory knowledge of children’s literature Recommend titles for purchase to the Branch Manager Serve as “Person-in-Charge” (PIC), as required by duty schedule; Handle patron behavioral and other problems, patron complaints and emergencies in accordance with policies set forth in manuals when serving as PIC Assist with the preparation of various programs, displays and exhibits Review and understand all policies, procedures, and training manuals as may be developed, including personnel policies, public services, etc. Provide courteous, friendly and energetic service at all times Attend Branch and System meetings and training programs, including those involving overnight travel, as required Other duties as required Work is performed in accordance with the Regional Library Board of Trustees approved policies and procedures and other directives as issued by the Branch Manager and Library Director. External candidates for this position must complete (1) Application for Employment, (2) Pass the Computer/Internet skills, Cash transaction, and Alphabetizing and Numerical sequence exam given at the Pascagoula Public Library. This position is subject to a six-month probationary period with performance evaluations conducted by the Manager periodically during this period. Thereafter, performance evaluations are conducted annually, or as needed, by the Branch Manager and reviewed by the Assistant Director, Branch Services and the Library Director. The primary work site for this position is the Pascagoula Public Library, 3214 Pascagoula St., Pascagoula, MS 39567. Performance of duties may require work at other library sites, contingent on the needs of the Library System. The schedule may vary from time to time in accordance with specific needs and interests of the Library and the Library System as determined by the Branch Manager and/or the Director. Requirements Minimum Qualifications: High school diploma or equivalent. One year paid full-time office or public contact work experience. Computer/ Internet skills. Ability to place items in correct alphabetical order and numerical sequence. Effective written & oral communication skills. Must be physically capable of standing for long periods, ability to hear, bend, stoop, push, pull, squat, crouch, reach above shoulder level, and lift and move objects up to 25 pounds. Valid driver’s license and transportation

Responsibilities

Staff the public service desk to assist customers of all ages with locating materials, using computers, and accessing library resources. Maintain collections through shelving and weeding while serving as the Person-in-Charge when required.