SUMMARY

Record payments to customer’s accounts and maintains accounts receivable records by performing the following duties.

EDUCATION, EXPERIENCE AND QUALIFICATION

• Experience in high-volume, fast-paced Accounts Receivable environments in which daily performance expectations are assigned and measured.
• A strong concentration on accuracy, efficiency, and continuous improvement.
• The ability to communicate and work effectively with teammates and internal/external customers.
• The ability to effectively prioritize workloads and maintain an organized workspace.
• The enthusiasm to actively exercise and advocate a positive, team-focused environment.
• A willingness to take ownership and responsibility for team objectives.
• The initiative to obtain a sufficient working knowledge of all department procedures and related software applications.
• The knowledge and experience necessary to serve as a primary point of contact for external Westlake company departments.
• The ability to reliably commit to consistent attendance during specified work hours.
• Overtime may be required in accordance with standard accounting cycle deadlines.
• Associate’s degree (A.A.) or equivalent from two-year college or technical school, preferred.
• Three plus years of related experience.
• SAP/JDE experience a plus.

May include, but are not limited to, the following:

• Prepare and distribute bank daily cash reports for lockbox and wire reports.
• Post daily cash receipts against open items in AR.
• Assist Customer Service and Credit in investigating and clearing customer accounts.
• Work with credit to review the AR aging to clear unapplied payments against recently posted invoices.
• Research and process customer’s claims of payments by gathering funding dates, bank account and amount for further research.
• Research and process charge backs, returns and bad checks.
• Answer accounts receivable phone inquiries and follow up.
• Communicate with customers as necessary for inquiries or cash application issues.
• Work with accounting to ensure all cash has been captured and properly allocated.
• Work with Customer Service and Credit for research in any misapplication of funds, or missing funds on account.
• Review and reconcile the cash GL to ensure month end process closes accurately.
• Help other members in the cash applications team when needed.
• Responsible for maintaining compliance with the AR policies and procedures and adhering to company DOA (delegation of authority).
• Comply with all Company policies and procedures.
• Perform the primary thinking encompassed by this job description, and any other job responsibilities or tasks as assigned.
• Any additional responsibilities or tasks as assigned

May include, but are not limited to, the following:

• Prepare and distribute bank daily cash reports for lockbox and wire reports.
• Post daily cash receipts against open items in AR.
• Assist Customer Service and Credit in investigating and clearing customer accounts.
• Work with credit to review the AR aging to clear unapplied payments against recently posted invoices.
• Research and process customer’s claims of payments by gathering funding dates, bank account and amount for further research.
• Research and process charge backs, returns and bad checks.
• Answer accounts receivable phone inquiries and follow up.
• Communicate with customers as necessary for inquiries or cash application issues.
• Work with accounting to ensure all cash has been captured and properly allocated.
• Work with Customer Service and Credit for research in any misapplication of funds, or missing funds on account.
• Review and reconcile the cash GL to ensure month end process closes accurately.
• Help other members in the cash applications team when needed.
• Responsible for maintaining compliance with the AR policies and procedures and adhering to company DOA (delegation of authority).
• Comply with all Company policies and procedures.
• Perform the primary thinking encompassed by this job description, and any other job responsibilities or tasks as assigned.
• Any additional responsibilities or tasks as assigned.