Clerk, Operations Office at ID Logistics Canada

Bethlehem, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

19.5

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organizational Skills, Multi-tasking, Communication Skills, Computer Skills, Data Entry, Detail Oriented, Self-motivated, Flexible Schedule, Positive Attitude, Bilingual

Industry

Logistics;Transportation;Supply Chain and Storage

Description

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence. Description of the Position: The Clerk, Operations Office position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner. Responsibilities: * Provides customer service assistance to customers and manages incoming calls * Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records * Set daily delivery appointments * Processing deliveries * Process completed loads * Resolve any issues with shipping and/or receiving with internal staff * Files paperwork daily * Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed * Observe all company safety rules and assist in enforcement as appropriate * Other duties as assigned Schedule: Friday - Sunday 11AM-11:30PM Compensation: $19.50 per hour + $1.50 shift differential Status: Non-Exempt Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Medical, Dental, Vision * STD, LTD * Vacation and sick time Qualifications * High School Diploma or GED; or equivalent combination of experience and education * 3 months’ verifiable customer service experience * Strong written and verbal communication skills * Outstanding computer and data entry skills * Ability to effectively multi-task * Detail oriented * Ability to lift up to 40 lbs. * Self-motivated * Ability to multitask * Flexible schedule a must * Positive approach to assigned tasks * Bilingual (English/Spanish) a plus

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Responsibilities

The Clerk, Operations Office position involves managing shipping and receiving, as well as billing and invoicing. This role requires providing customer service assistance and resolving issues with shipping and receiving.