Clerk/Receptionist - Burnaby Hospital at Fraser Health

Burnaby, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

27.48

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Receptionist Duties, Clerical Tasks, Data Entry, Medical Terminology, Communication Skills, Organizational Skills, Customer Service, Typing Skills, Payment Processing, File Management, Team Collaboration, Risk Management, Supply Management, Patient Interaction, Appointment Scheduling, Orientation Of New Staff

Industry

Hospitals and Health Care

Description

Salary The salary range for this position is CAD $27.48 - $27.48 / hour Job Summary We are currently hiring for Casual Clerk/Receptionists to join our Maternity Clinic team at Burnaby Hospital located in Burnaby, B.C. Connect with us! Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to: Four weeks of vacation Comprehensive 100% employer paid benefits Immediate enrollment in a defined municipal pension plan 87% maternity top-up 50% subsidy on Translink passes *Eligibility based on employment status We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | X Detailed Overview Reporting to the Manager, Health Services, performs a variety of receptionist, secretarial and clerical duties; answers the telephone; directs calls and takes messages; schedules appointments; arranges patient referral to specialists, special tests and other care providers; types correspondence and reports; copies and assembles files/charts; transcribes patient notes; data entry for the purpose of patient registration, and MSP billing information for Teleplan System; prepares examination and treatment rooms; receives and codes payments into cash receipt journal and notifies manager of outstanding aged and rejected claims; maintains stationery and reference material; orientates new staff; participates on committees and attends meetings as required. Responsibilities Provides desk reception, including handling telephone inquiries, scheduling appointments, arranging for patient referral to specialists, special tests, and other care providers. Performs assigned clerical tasks, including typing, copying assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports. Performs data entry for the purposes of patient registrations, MSP billing information for Teleplan System. Notifies Supervisor of outstanding aged and rejected claims, MSP Remittances and Adjustments. Prepares examination and treatment rooms for patient visit, including instrument set-up. Escorts patients to the appropriate examination room. Receives payments from patients; codes payments into the cash receipts journal. Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material. Participates in the orientation of new staff and students. Reports unusual occurrences and risk management issues. Participates on committees and attends meetings related to job duties. Performs other related duties as assigned. Qualifications Education and Experience Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience. Skills and Abilities Ability to keyboard at 35 w.p.m. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor IMPORTANT: Recruitment scam warning Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Responsibilities

The Clerk/Receptionist performs a variety of receptionist, secretarial, and clerical duties, including answering the telephone, scheduling appointments, and arranging patient referrals. They also handle data entry for patient registration and billing, prepare examination rooms, and assist in maintaining supplies.