Clerk Receptionist at Goodwill Industries of the Columbia

Pasco, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

20.16

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Answering Phones, Routing Calls, Taking Messages, Mail Posting, Supply Ordering, Equipment Maintenance, Security Policies Adherence, Safety Procedures Adherence, Clerical Support, Intake Paperwork Facilitation, Appointment Scheduling, Bilingual English/Spanish, Detail Oriented, Computer Use, Confidentiality

Industry

Non-profit Organizations

Description

Description What will you do in this job? Greet, assist and provide visitors and participants with excellent customer service. Answer phones, routing calls, and take messages. Post outgoing mail, order, receive Employment Services Supplies. Maintain copy/work room equipment and machinery. Follow all security policies and safety procedures that affect the Central office. Support clerical function of Central office of Goodwill Industries of the Columbia Facilitate intake paperwork and schedule appointments for staff. Compensation and Benefits Starting rate: $18.00 followed by eligibility for annual performance-based increases with maximum pay of $20.16. Highest pay as a result of ongoing good performance and years of service. Medical, dental and vision insurance with cost sharing of premiums for employees and dependents. Company paid life insurance. Company paid long-term disability insurance Paid vacation and sick leave accrued based upon hours worked. Twenty-four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment. Additional hours of paid time off based on full or part-time status on the anniversary date. Eight paid holidays. Access to On Demand Payment. Bonus available based upon performance and prorated based upon hire date. Access to a financial assistance program to improve job skills connected to the work of Goodwill. If 18 years or older, eligibility to participate in a Retirement Savings Plan (401k or Roth IRA) at the entry dates (January 1st or July 1st). Enrollment eligibility following one year of service and have worked 1,000 hours in the first year or any calendar year thereafter, or 500-1000 hours each year for three consecutive years. Work Schedule Fulltime, nonexempt position. Days and hours are typically business hours Monday through Friday. However, this position may require flexing hours as business needs indicates. Application Information: Please be sure to answer ALL of the online screening questions. Incomplete applications will not be processed. This is an important part of the process of getting to know you. Additionally, after applying Goodwill contacts candidates directly through the e-mail address provided at application. As an employer who welcomes and trains vulnerable adults in the workplace, a background check is run at the permission of the finalist candidates. Each finalist will receive a copy of their report directly from the third party agency who completes the check. This report is sent directly to the e-mail address you specify on your background check authorization. A description of your rights under the Fair Credit Reporting Act and dispute instructions are also included. Information about specific automatic disqualifying pending charges or convictions may be found in WAC 388-113-0020. To be clear a candidate with a disqualifying pending charge or conviction cannot be hired. Requirements Please apply if you… Are Bilingual English/Spanish speaking Are very detail oriented Have intermediate computer use skills Are committed to honoring the confidentiality of information Are dependable and hardworking Are passionate about providing, and supporting high quality customer service Want to be part of an energetic, positive team whose focus is innovation, and excellence Are committed to working in a drug free workplace Interact positively with ethnically, culturally, economically and disability diverse populations Have three years previous work experience in an office setting performing administrative office duties preferred.

Responsibilities

The role involves providing excellent customer service by greeting and assisting visitors and participants, managing phone communications, and handling outgoing mail and supply ordering. Additionally, the clerk will maintain office equipment and facilitate intake paperwork and appointment scheduling for staff.