Clerk - Receptionist at Harper College

Palatine, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

19.18

Posted On

04 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Salesforce CRM, Exam Proctoring, Administrative Support, Computer Skills, Email Communication, Phone Etiquette, Document Filing

Industry

Higher Education

Description

Answers telephones, responds to emails, and checks identification, takes and distributes messages. Records testing related activity in the Salesforce CRM. Distributes appropriate tests. Ensures security, readability and filing of tests, and security of department’s computers. Proctors test takers to maintain test security and complete required documentation in the event academic misconduct is identified Administer computer based tests like the GED exam, the state of Illinois Certified Nursing Assistant exam, CLEP and similar tests that might require specific proctoring certification Sorts and distributes mail. Fills out appropriate paperwork as is required. Monitors office supplies and maintains decorum of testing rooms. Collaborates with the Access and Disability Services office to assure materials needed for specialized, accommodated testing are distributed. Performs related duties as assigned. We are Harper College…the college in your community. The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago. Harper College is now one of the nation’s premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago’s northwest suburbs. The College’s academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs. At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at: https://www.harpercollege.edu/about/directory/hr/index.php

Responsibilities

The role involves managing the reception area of the Testing Center, handling communications, and recording activity in Salesforce. Key duties include proctoring various standardized exams and coordinating accommodated testing materials with Disability Services.