Cleve Night Auditor at Clevelander Ocean LP

Miami Beach, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Relations, Cash Handling, Time Management, Organizational Skills, Computer Proficiency, Hotel Practices, Interpersonal Skills

Industry

Hospitality

Description

Summary: To accurately post or ensure the posting of all guest charges, balance the guest folios, and total the day’s financial transactions; to update statistical data as required; to neatly prepare end-of –day reports, by specific department or detail; and to securely store “back- up data.” Duties and Responsibilities: * Audit, balance, post and report on the front desk to include but not limited to; room charges, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. * Audit, balance and prepare, verify and report on Room information to provide management with a picture of how they are performing. * Run night audit final after ensuring all revenues are in balance nightly. * Greets and completes established check-in procedures for arriving guests daily, using both manual and computerized methods, to ensure guest are satisfied and in rooms as requested. * Facilitates guest departure (check-out) daily by following established manual and computer procedures to close guest accounts and open the room for the next sell. * Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. * Accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls. * Perform the duties of a Front Desk Clerk * Ensures that lobby is well-maintained, properly lit and with music at proper volume * Maintains and ensures compliance of all policies and procedures * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. Other Functions: * Performs other duties as assigned Minimum Qualifications: * High school diploma and 2 years work experience in a hotel property with preference in the Rooms Division Knowledge, Skills and Abilities: * Knowledge of general hotel practices * Excellent communication skills both oral and written * Ability to operate basic office equipment, such as faxes, copiers, multi-lined telephones and printers * Computer knowledge and proficiency required, i.e. Excel and Word, Fidelio/Opera, * Strong interpersonal, organizational and time management skills required Working Conditions: * Work is not performed in an office environment and requires evening, weekend and holiday hours. * Extended periods of standing and walking are required. 11pm-7am

Responsibilities

The Cleve Night Auditor is responsible for accurately posting guest charges, balancing guest folios, and preparing end-of-day reports. They also greet guests, facilitate check-ins and check-outs, and maintain good customer relations.