Click & Collect Assistant

at  IKEA

Job ID: 252660
Date posted: 07/08/2024
We are looking to welcome Click and Collect Assistants join our amazing Fulfilment Team in IKEA Gateshead
This is an exciting opportunity to join our newly established Service Execution Team. This team will serve as a vital link between our back-of-store fulfilment operations and our customers, as well as our transport service providers.

WHAT YOU’LL BE DOING DAY TO DAY

• Picking all our click and collect orders throughout the store and handing them out to our customers.
• You ensure products are available to customers by ensuring tasks in your area are completed accurately and in a timely manner.
• You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.
• You work to ensure the efficiency of the fulfilment operation by working in simple, cost-conscious ways, developing, and sharing good examples of ways of working.

This role is physically demanding, regular safe lifting and lots of walking…will definitely get your steps up!

• You are comfortable using computers and handheld devices to support with the picking/hand out of stock and to answer customer questions.
• You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.
• You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight timeframes.
• You work with guidance from your manager to achieve set goals in agreed timeframes using standard ways of working