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At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
Aviation is one of the key growth sectors at AECOM, a business sector which sits within our number one rated global transportation engineering consultancy. Whilst we are already the number one aviation engineering consultancy by revenue globally, we see significant future growth potential as the sector recovers from the downturn induced by the Covid 19 outbreak. Our clients are now re-investing in their assets, to ensure they are in the right condition, but also to ensure their future capacity needs. Our major clients are a key driver of this growth and we are seeking a well-known and respected industry leader to maintain and build this momentum.
We’re one global team driven by our common purpose to deliver a better world. Join us.
Job Description

JOB DESCRIPTION:

We are seeking a dynamic and strategic Client Account Director to lead and grow key client relationships including Heathrow Airport. This key appointment will take ownership in driving revenue performance across key clients whilst ensuring the delivery of exceptional service and project execution. You will act as the primary point of contact for Heathrow and other key clients, responsible for building trust, ensuring satisfaction, and identifying growth opportunities.
The successful post holder must be a strong and visible leader who is able to inspire, motivate and build teams, and communicate effectively. Collaborating with AECOM members across all Business Lines and Operating geographies, they will lead and manage our activities across Heathrow and other key aviation accounts, establishing strategies and driving growth.
As the Client Account Director, you will have a client-centric approach where your focus will be understanding client needs and working across our company to offer solutions that deliver value and support our aim of building a better world. In doing so, you will bring the best of AECOM to the client, on time, every time. This role includes supporting and embedding client account initiatives, processes and systems across the client program.

QUALIFICATIONS

• Have established client relationships at Heathrow and other airports
• Recognised aviation industry leader who demonstrates a strong external presence in the market
• In depth Aviation market knowledge
• Experience of client management programs from other companies in the aviation industry
• Ability to set short- and medium-term goals and strategies for the account to align with the client’s needs
• Ability to lead, mentor and coach
• Strong commercial acumen with an inquisitive and curious mindset
• Agile, impactful and collaborative
  Additional Information
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  For further information about the role, reach out to the recruiter on LinkedIn.