Client Account Liaison at Defense Holdings, Inc.

Manassas Park, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Coordination, Client Interactions, Communication, Organizational Skills, Attention To Detail, Reporting, Compliance, Collaboration, Microsoft Office Suite, CRM Platforms, Interpersonal Skills, Integrity, Confidentiality, Analytical Thinking, Adaptability, Initiative

Industry

Public Safety

Description

Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Client Services / Accounts Reports To: Account Manager / Director of Client Services Company Overview Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance. At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions. Position Summary Defense Holdings, Inc. (DHi) is seeking a Client Account Liaison to coordinate client interactions, track account activities, and assist in resolving client inquiries. The ideal candidate will support account managers and ensure timely communication and service delivery. This role requires exceptional organizational skills, strong communication abilities, and attention to detail. Key ResponsibilitiesAccount Coordination Track account deliverables and deadlines. Maintain accurate client records and documentation. Communicate updates and information to clients and internal teams. Administrative Support Prepare client reports, correspondence, and presentations. Assist with client onboarding and account transitions. Support internal teams with account-related administrative tasks. Reporting & Compliance Generate client account reports for leadership review. Ensure account documentation aligns with internal policies and compliance standards. Cross-Functional Collaboration Collaborate with sales, operations, and project management teams. Assist in improving account management processes and client satisfaction. Required Qualifications Bachelor’s degree in Business Administration, Communications, or related field. 2–4 years of experience in client services, account support, or administrative roles. Proficiency in Microsoft Office Suite and CRM platforms. Strong communication, organizational, and interpersonal skills. Ability to handle confidential client information responsibly. Preferred Qualifications Experience supporting government contracting or defense clients. Familiarity with account coordination and client engagement processes. Core Competencies Integrity & Confidentiality Attention to Detail Analytical Thinking Interpersonal Communication Organizational Skills Adaptability & Initiative Work Environment Professional office environment (or hybrid/remote if applicable). May require occasional travel. Must be eligible to work in the United States. Ability to obtain and maintain security clearance may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: Competitive base salary (commensurate with experience) Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Holidays Life and Disability Insurance Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Responsibilities

The Client Account Liaison will coordinate client interactions, track account activities, and assist in resolving client inquiries to ensure timely communication and service delivery. Key duties involve tracking deliverables, maintaining records, preparing reports, and collaborating across internal teams like sales and operations.