Role: Client Account Manager – Business Development
Location: Hybrid – 2 days from our Delft Office
Fox-IT
We are Fox-IT, or Fox. We stand for making the world safer and more secure. That means every one of us contributes in making society safer and more secure with the help of our technical and innovative solutions. From our Red Team of hackers, our Blue Team of defense specialists, highly skilled developers to trusted security consultants and more: We do this for organizations where cyber security is highly important. That is why we continuously develop our individual skills and knowledge.
We are critical thinkers, naturally security paranoid and thrive on development. We are part of NCC Group and with 2000 like-minded colleagues around the globe, we are on our never-ending mission to create a safer world.
We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.
We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission.
Your Role a Client Account Manager:
Fox IT / NCC has the ambition to become THE number 1 global Cyber Security Service company. Our Client Account Managers contributed directly towards this goal by bringing in new logo clients and nurturing existing accounts whilst identifying opportunity for growth.

Your Key Responsibilities:

• Is responsible for maximizing customer satisfaction and loyalty.
• Developing and securing New Business opportunities as well as nurturing and growing existing accounts
• Establishes and manages Account plans (short-term ~1year) with direct contribution towards achieving Fox-IT/NCC goals and targets.

The Ideal Client Account Manager:

• Communication: Has the ability to inform and convince internal and external decisionmakers to accept commercial proposals and business cases for building and closing business. Is able to oversee and communicate to Management the impact of commercial proposals and decisions such as pricing strategies on the rest of the organisation
• Knowledge & Expertise: Acts as a cyber security sales specialist, is able to understand and discuss the customers business. Acts as a trustworthy, ambitious and interested co-worker and works closely with supporting functions (like Inside Sales and Marketing) to build business, create leads and promote our brand and expert role.
• People Management: Cooperates and partly delegates work to co-workers such as Inside Sales, Solution Consultants and Marketing within the entire sales cycle. Keeps his direct Manager and relevant co-workers aligned, discusses issues, critical matters, to ensure proper involvement, and follow DLA process.
• Innovation & Change: Contributes to enhance efficiency and effectiveness within the entire sales cycle for example to Sales processes, use of systems, etc.
• Business Impact: Has the ability to handle medium difficult problems and issues, which are typically solved through drawing from common sense, prior experience and requesting timely support from managers and colleagues

Our offer
You will work in a place at the top of cybersecurity where your ideas are valued. You cannot always tell all the details about your work, but you can tell that you contribute to a safer society. That’s not all, you also get:

An excellent remuneration package;

• Flexible working hours and flexibility in working at home or in the office, for a great work-life balance;
• A favorable pension scheme, 26 vacation days (+4 office closing days) and 8% vacation pay with a full-time contract;
• Lots of development opportunities: you can gain and share knowledge through TechTalks, Crypto Colloquia, events and our own Fox Academy;
• A laptop and business iPhone. Do you use your own phone? Then you will receive a maximum reimbursement of €25 per month,.
• A monthly homework allowance (by hybrid working).
• A performance bonus and profit sharing, because we value your effort;
• When we work in the office, we gather every day for a delicious company sponsored lunch.

About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
If you do not want us to retain your details, please e-mail global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. An extensive background check will be part of the selection process.

• Is responsible for maximizing customer satisfaction and loyalty.
• Developing and securing New Business opportunities as well as nurturing and growing existing accounts
• Establishes and manages Account plans (short-term ~1year) with direct contribution towards achieving Fox-IT/NCC goals and targets