Client Account Manager at Deloitte
Auckland City, Auckland, New Zealand -
Full Time


Start Date

Immediate

Expiry Date

02 Oct, 25

Salary

0.0

Posted On

03 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Professional Services, Sales Process, Communication Skills, Teams

Industry

Marketing/Advertising/Sales

Description

THE IMPACT YOU’LL MAKE:

As a Client Account Manager, you will support our Lead Client Partners to develop and grow their business. Your typical day will include:

  • Working alongside the Lead Client Partner, you will lead account management planning and processes and support the client service teams to drive account goals for a small portfolio of key accounts.
  • You will drive high performance account operations by bringing best practice from Global and other industry-aligned accounts, driving appropriate account cadence, and developing impactful client service team agendas, speakers, and engaging topics to drive growth and relationship building with the client
  • Work closely with the Lead Client Partner to bring together and connect a mix of resources, expertise, and people across different service portfolios, to uncover opportunities and deliver targeted client solutions as a unified Deloitte brand.
  • Facilitating pursuit strategy workshops with the Partners to understand the client’s strategic objectives and identify the resources and actions needed to position effectively with the client
  • Actively managing the health and quality of the opportunity pipeline. Providing reporting and meaningful insights.
  • You will own procurement and panel management for your accounts, including building your procurement relationships at the client where appropriate
  • Undertake client feedback interviews and win/loss reviews to generate client insights and trends to continuously learn and evolve our market approach to deliver client needs and make an impact that matters.
Responsibilities

Please refer the Job description for details

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