Client Account Manager at Elmwood
Central Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

04 Oct, 25

Salary

0.0

Posted On

05 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

Description
Elmwood Design Consultancy, Singapore Studio
Elmwood Design Consultancy is a leading global design agency renowned for creating impactful and innovative brand experiences. With a rich history of design excellence, we are committed to pushing the boundaries of creativity and design to deliver outstanding results for our clients. As we expand our creative team, we are seeking an experienced and dynamic Finance Executive to join our Singapore Studio.

Responsibilities

WHAT YOU WILL DO:

Project Delivery
Oversee the daily delivery of client projects, making sure tasks are completed on time, meet requirements, and stay within budget.
Lead internal briefings, manage timelines, and coordinate estimates and contact reports.
Work in partnership with cross-functional teams such as the creative team to monitor progress and manage deliverables throughout the project’s lifecycle.
Collaborate with creative and operations teams, as well as external partners, to ensure all work aligns with strategy and achieves the desired creative outcomes.
Track and evaluate project effectiveness with the Group Account Director, helping to define success metrics.
Advocate for internal systems, processes, and financial tools, ensuring we stick to budgets and timelines.
Engage in weekly planning and forecasting meetings to maintain transparency and accountability.
Document project insights and outcomes through post-project reviews, commonly referred to as “washups.”
Client Relationships & Communication
Foster trust with client contacts through clear, professional communication and consistent follow-up.
Act as a dependable point of contact for daily updates, with support from your senior team members.
Assist in preparing for meetings, presentations, and proposal writing.
Keep detailed records of client feedback, approvals, and change requests.
Team Collaboration & Contribution
Collaborate closely with Account Executives, aiding in their development while also managing smaller-scale projects or specific workstreams independently.
Team up with the broader team—including creative, strategy, and production—to ensure project alignment and smooth delivery.
Take charge of internal systems and processes, contributing to a more efficient way of working.
Join in weekly planning and resource meetings to discuss needs, capacity, and project priorities.

WHAT YOU HAVE DONE:

3–5 years of experience in a design, branding, or marketing agency in client servicing and/or project management roles.
Having relevant experience in advertising agencies is a plus.
A background in Business, Marketing, Communications, or a similar field is preferred.
Proven ability to manage multiple projects and cross-functional teams simultaneously.
Keen attention to detail and accuracy.
Outstanding organizational and time management abilities.
Professional writing tone, style, and email etiquette.
Strong eagerness to listen, learn, and grow in a dynamic, occasionally unstructured environment.
A genuine passion for creativity, innovation, and delivering exceptional work.
High sense of responsibility and commitment to the role.
Benefits
What We Offer
Agency Retreats
Group Health Insurance
Group Personal Accident Insurance
A hybrid working environment
Curated Learning & Development opportunities
Annual festivities, along with various social events throughout the year
Fun Studio environment working alongside great and talented individuals
We offer ‘Recharge Friday’ every two weeks, providing our team members a half-day off on Fridays to promote well-being and rejuvenation.

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