Client Account Manager - Employee Benefits at Choice Insurance

Golden Valley, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Employee Benefits, Communication Skills, Attention to Detail, Customer Service, Interpersonal Skills, Excel, Workflow Management, Problem Solving, Team Collaboration, Market Knowledge, Benefit Regulation, Claims Management, Billing Issues, Training Support

Industry

Insurance

Description

Description WHAT YOU WILL DO As a Client Account Manager, you will be responsible for developing a strong working relationship with Employee Benefits Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards. This includes: Provide outstanding client service to our Employee Benefits clients Maintain accurate records Organize and participate as needed with client presentations, including employee enrollment meetings Lead the process for plan enrollment including employee communication, case submission and plan implementation and follow up to a successful conclusion Serve as resource to clients for current market conditions and ongoing benefit regulation changes Manage employee benefits administration, assisting current and new clients with benefits questions, claims, and billing issues to a successful resolution. Escalate issues to the appropriate level if necessary Independently manages workflow to ensure efficient, accurate and timely processing of transactions and renewals Keeps informed of industry and new product information, coverages and technology to continuously improve knowledge base Helps support bringing up and training new individuals when asked WHAT YOU WILL ENJOY COMPANY PAID Voluntary Life and Short-Term Disability insurance! Comprehensive employee benefits package (medical, dental, vision, life, and disability insurance) 401(k) & company match HSA/FSA Paid Time Off + Birthday PTO Licensure assistance Security of working for a stable, independent agency with a defined path for internal succession A supportive team environment that celebrates success Positive work-life balance Requirements WHAT YOU WILL BRING At least 2 years of Employee Benefits experience, preferably in an insurance agency setting MN Life & Health Insurance License Ability to work in a fast-paced environment with attention to detail Desire to be part of a growing and collaborative team Enthusiasm, exceptional communication skills, and a strong work ethic Excellent customer service and interpersonal skills Deadline-driven and detail-oriented personality Strong Knowledge of Excel Works under direct supervision Work full-time - Monday-Friday 8am-5pm onsite at branch location

Responsibilities

As a Client Account Manager, you will develop strong relationships with Employee Benefits Advisors and clients, ensuring timely delivery of client service standards. You will manage employee benefits administration and assist clients with benefits questions, claims, and billing issues.