Client Account Manager - London at Trinity Fire & Security Systems

South Ockendon, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Fire Alarms, Fire Safety, Life Safety Systems, Portfolio Management, Contract Renewal, Margin Protection, Customer Relationship Management, CRM Systems, Forecasting, Fire Alarm System Design, HTM Experience

Industry

Facilities Services

Description

Regional Client Account Manager Location - London & South East About the Role At Trinity, we’re looking for an experienced Regional Client Account Manager to develop new opportunities and take ownership of a portfolio of existing customers across London and the South East region. You’ll be the primary point of contact for your accounts, ensuring high levels of service, strong relationships, and profitable growth. What you'll be doing: Managing and expanding a portfolio of regional customers, acting as a trusted advisor and professional representative of the business. Retaining and renewing service, maintenance, and monitoring contracts, with a focus on margin protection, service excellence, and long-term partnerships. Identifying and securing opportunities for system upgrades, additions, small works, and new installations by understanding customer requirements, site conditions, and compliance needs. Generating new business alongside account management activity, building a healthy and sustainable sales pipeline within your territory. What We’re Looking For: Proven experience in account management or sales within fire alarms, fire safety, or life safety systems, ideally in a regional or field-based role A strong track record of managing renewals, margins, and long-term customer relationships, with a focus on retention and recurring revenue Confidence using CRM systems to manage pipelines, renewals, and sales activity, supporting accurate forecasting and performance reporting Solid technical knowledge of fire alarm systems and fire safety compliance, with the ability to design fire alarm system along with HTM experience. What’s on Offer Contract: Permanent Working Hours: 8.30am–5pm, Monday to Friday Salary: Competitive plus bonus On-Target Earnings: Up to 50% of basic salary, uncapped Additional Benefits: Company car or car allowance, life assurance, pension, 23 days holiday, Employee Welfare assistance programme Equal Opportunities in Practice We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Security Vetting It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met. Ind1

Responsibilities

The role involves managing and expanding a portfolio of regional customers, acting as a trusted advisor, and focusing on retaining and renewing service contracts while protecting margins. Responsibilities also include identifying opportunities for system upgrades, additions, and new installations to generate new business and build a sustainable sales pipeline.