Client Account Representative at URI INC

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

64000.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Customer Focus, Communication Skills, Interpersonal Skills, Time Management, Proficiency In Microsoft Office, CRM Systems, Detail-Oriented

Industry

Public Relations and Communications Services

Description

Company Description About Us At Sharpcontra, we are dedicated to delivering strategic solutions with precision, performance, and purpose. We specialize in driving operational excellence, team synergy, and client satisfaction across every level of our business. Our commitment to empowering leadership and cultivating talent makes us a dynamic and reliable company to grow your career. Join us and help lead the future of impactful teamwork. Job Description Job Description We are seeking a highly organized and customer-focused Client Account Representative to join our Boston-based team. In this role, you will serve as the primary point of contact for clients, manage account activities, and ensure exceptional service delivery. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about delivering client success through clear communication and proactive support. Responsibilities Manage and maintain strong relationships with assigned client accounts. Coordinate onboarding processes and ensure clients’ needs are met promptly. Serve as a liaison between clients and internal teams to ensure clear communication and timely execution. Monitor account performance, address client inquiries, and resolve issues as they arise. Maintain accurate records of client communications and account activity. Prepare reports and participate in client review meetings. Support cross-functional collaboration to improve service delivery. Qualifications Qualifications Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience). 1–3 years of experience in client services, account management, or customer success roles. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Proficiency in Microsoft Office Suite and CRM systems. Ability to handle multiple tasks and meet deadlines in a professional environment. Additional Information Benefits Competitive salary range of $59,000 to $64,000 per year. Opportunities for professional growth and internal advancement. Skill development training and leadership support. Comprehensive benefits package including health, dental, and vision coverage. Paid time off and company holidays. Dynamic and collaborative team culture.

Responsibilities

Manage and maintain strong relationships with assigned client accounts while ensuring exceptional service delivery. Serve as a liaison between clients and internal teams to facilitate clear communication and timely execution.