Client Administrator at SW Group

Bracknell, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Communication Skills, Organisational Skills, Judgement, Reasoning, Problem Solving, Relationship Building, Administrative Support, Financial Planning, Investment Management, Pipeline Management, Risk Management, Digital Tools, Collaboration, Training, Competency Oversight

Industry

Financial Services

Description

Company Description Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals. Job Description What will you be doing? We're seeking an ambitious individual to join our Client Administration team in Bracknell, you will be responsible for providing full administrative support to the Financial Planners within the team, as well as building relationships with clients to deliver a positive and sleek client experience. As a Client Administrator at Evelyn Partners you will be supported to grow personally and professionally, you will have access to a structured training programme offering Training & Competency oversight to excel personal development. We encourage continuous professional development via ongoing studying and qualifications, we also have a team of experienced Investment Managers and Financial Advisers which you will have the opportunity to collaborate with and learn from. Qualifications Key Responsibilities To work closely with the aligned Financial Planners and/or Investment Managers to deliver excellent client outcomes. To build relationships with clients and maintain regular contact. Maintain back-office systems and client records in line with the company policies. Request policy information from third party policy providers if applicable. Liaise with operational teams where support is provided on activities. e.g., scripts, transfers, corporate actions, static data changes, where applicable. Preparation of meeting packs and valuations (as required) Process all business in accordance with required processes & proactive pipeline management, to include establishing new accounts on internal systems and collating AML documentation as required. Identify and report any risks, breaches, or errors through ensuring risks are logged through to mitigating actions and controls. To encourage client, use of portal and other digital tools, provide guidance where required. To collaborate and share best practices with colleagues. Skills, Experience & Qualifications Proven experience working in the financial services industry–ideally 2 to 5 years’ experience. A strong ethic of client service. Ability to work under pressure and to prioritise work. Excellent communication skills both written and verbal, influencing and organisational skills. Ability to use judgement and reasoning to propose solutions to problems. Professional Qualifications and Education Excellent standard of education, ideally degree qualified but not essential. Interested in further development through additional qualifications. Additional Information As a colleague here at Evelyn Partners, you will have access to benefits that include: Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Responsibilities

The Client Administrator will provide full administrative support to Financial Planners and build relationships with clients to ensure a positive client experience. Responsibilities include maintaining client records, processing business in accordance with required processes, and collaborating with colleagues.