Client Admissions Specialist at Columbia Community Mental Health

Saint Helens, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

29.58

Posted On

14 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Client Intake, Billing, Collections, Office Administration, Managed Care, HIPAA Regulations, Insurance Verification, Public Relations, Medical Records, Excel, Word, Bilingual Spanish, Compassionate Communication, Financial Assessment, Appointment Scheduling

Industry

Mental Health Care

Description

Columbia Community Mental Health (CCMH) is a nonprofit agency and Certified Community Behavioral Health Clinic that provides services to individuals with mental, addiction and developmental disabilities. We uphold our values in authenticity and commitment to quality care. Members of our CCMH team have a daily opportunity to make a positive impact. Position: Client Admissions Specialist Shift: Monday - Friday, 8:00am to 5:00pm (in office) Department: Operations (Business Center) Salary Range: $22.19 - $29.58 (hourly). We use a bona fide factor system to determine starting wage (years of experience, education, credentials, and specialty skills that relate to the job requirements). Benefits: CCMH provides a generous comprehensive benefits program to employees and family members, including qualified domestic partners. * Generous Paid Time Off Package. (Full-time employees earn 22 days of vacation time and 9 days of sick time) * Medical and Dental Coverage (begins 1st of the month following hire date) * VSP Vision Coverage (begins 1st of the month following hire date) * 403B Retirement Savings (Pre- and post-tax plans with up to 3% matching contribution) * Flexible Spending Account (FSA) (Medical and dependent care options) * Voluntary Long-Term Disability, and Group Paid Life Insurance * Paid Bereavement and Jury Duty Leave * Length of Service Award, Outstanding Employee of the Department Annual Award * Voluntary Life Insurance * Accidental & Critical Illness Coverage Insurance * Student Loan Forgiveness Program (PSLF), NHSC Loan Repayment Program * Educational Assistance, Professional Development Assistance Wellness Benefits: * Employee Assistance Program’s (EAP) * Trauma Support Team – Monthly Loss Processing Group led by our Licensed Clinical Directors ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide professional, compassionate, high level customer service * Receive clients/visitors at front desk * Collect client demographic/financial information * Receive/transfer incoming calls * Collect client fees and Fee Assessment forms * Conduct PHQ * Verify contracts * Financial intakes * Maintain documents in Excel and Word * Schedule appointments for clinical staff * Print daily/weekly schedules and UA forms * Obtain insurance/copay information for daily appointments Position Requirements: High School diploma/equivalency required; Associates preferred; minimum 3 years billing/collections experience preferred; general office and receptionist duties required; managed care/HIPAA regulations preferred; previous experience with OHP and insurance verifications preferred; office equipment and various types of software, to include Word and Excel required; training in public/consumer relations, medical records preferred. Combination of education/experience that demonstrates the ability to perform the duties outlined for this position may be considered. Fluent Bilingual Spanish an asset. Commitment to Diversity, Equity and Inclusion: CCMH strives to address, explore, educate, learn about, and respond to the diversity of the human experience. We create an inclusive, equitable, culturally competent, and supportive environment where employees model behavior that enriches our community. We call our colleagues forward to take conscious and deliberate action to dismantle all systems of oppression by fostering an anti-racist, gender affirming, class conscious, disability aware environment where the innate humanity of others is recognized and celebrated. Working conditions: This position works in an office environment. This position is not remote. Columbia Community Mental Health is an Equal Opportunity Employer, committed to building a culturally diverse workplace. As such, all qualified applicants are encouraged to apply and all will receive equal consideration without regard to race, color, religion, gender, national origin, age, veteran/reserve/national guard, disability, or any other similarly protected status. CCMH is Drugfree workplace. Come join a team that makes a difference every day! Come join an agency in which your personal values can align easily to the mission, vision and values! FMLA POSTER: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf [https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf]

Responsibilities

The Client Admissions Specialist provides professional and compassionate customer service while managing client intake processes. Responsibilities include collecting client information, scheduling appointments, and maintaining documentation.