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Client Advisor Client Advisor at OTB Spa

Venice, Veneto, Italy -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Stock Management, Product Knowledge, Cash Handling, Problem Solving, Teamwork, Inventory Techniques, Fluent English, Friendly Personality, Engaging Personality, Positive Attitude, Reliable Behaviour, Result-Oriented, Polite, Confident Manner

Industry

Retail Luxury Goods and Jewelry

Description

THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exceed expectations, with one foot in the past, one foot in the future. Marni has consistently challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world. Embrace life. Embrace art. Embrace colour. Embrace each other. We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers. Marni is looking for a Client Advisor to join its team's Boutique in Venice. PROFILE Greeting customers; Be involved in stock control and management; Assisting customer to find what they are looking for; Giving advice and guidance on product selection to customers; Being responsible for processing cash and card payments; Reporting discrepancies and problems to the supervisor; Dealing with customer refunds; Responsible dealing with customer complaints; Working within established guidelines, particularly with brand; Attaching tags to merchandise on the floor; Receiving and storing the delivery of stock; Keeping up to date with special promotions and putting up displays. JOB REQUIREMENTS At least 3 years of experience as Sales Associate in Luxury/Fashion industry will be a plus; Selling experience in RTW and accessories; Having a friendly and engaging personality; Comfortable working with members of the public; Should have a confident manner and result-oriented; Must be helpful and polite with positive attitude and reliable behaviour; Able to work as part of a boutique’s team; Knowledge of inventory techniques; Fluent English; Knowledge of Russian will be a plus. #LI-MAR

Responsibilities

The Client Advisor will greet customers, assist them in finding products, and provide guidance on product selection. They will also manage stock control, process payments, and handle customer complaints and refunds.