Client Advisor at MCM Worldwide

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Interpersonal Skills, Communication Skills, Multi-tasking, Fashion Knowledge, Entrepreneurial Mindset, Results Driven, Point Of Sale System, Microsoft Word, Microsoft Excel, Email

Industry

Retail Luxury Goods and Jewelry

Description

Description Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries. MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. For further information about MCM: www.mcmworldwide.com Working with us: With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards. Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person. Requirements Key Responsibilities: Responsible for providing exceptional sales and customer service. Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up. Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies Assists in maintaining the visual and general maintenance of the selling floor Handle customer's repairs and advised clients about best fit of pieces according to clients' needs and as such created new custom design pieces Assist in the maintenance of all inventories in the stockroom and on the selling floor Experience & Key Competencies: Minimum of two years’ experience in luxury retail environment, required. Excellent interpersonal and communication skills are required Strong understanding of Customer Service needs and Customer (internal and external) priorities Ability to thrive within a high paced environment, ability to multi-task with ease. A positive, outgoing, high-energy personality that is entrepreneurial and sales focused. Computer skills to include operation of retail point of sale system, Word, Excel and email Must possess a strong desire for fashion, and be results driven

Responsibilities

The Client Advisor is responsible for providing exceptional sales and customer service while building relationships through creative selling. They will also assist in maintaining the visual and general maintenance of the selling floor and handle customer repairs.