Client Advisor - South Coast Plaza at Moncler Group

Costa Mesa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clienteling, Sales, Product Knowledge, Cross Selling, Stock Management, Visual Merchandising, Customer Service, Relationship Building, Teamwork, Agility, Flexibility

Industry

Retail Luxury Goods and Jewelry

Description

Overview We are Stone Island Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass. The Role: Client Advisor - South Coast Plaza At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client. Your Impact CLIENTELING Collects Client's valuable information throughout the journey Proactively engages in 1to1 activities to nurture the relationships with Clients PRODUCT KNOWLEDGE Has strong knowledge of the collection Provides insights on fabrics and products specificities BUSINESS Drives Sales, achieving individual results and contributing to the team ones Maximizes sales opportunity leveraging cross selling OPERATIONS / STOCK MANAGEMENT Supports BOH organization and procedures implementation as well as replenishment / transfer activities Supports the maintenance of the store's visual merchandising standards May have opening and closing responsibilities Qualifications At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses Experience in Luxury and Contemporary Retail environment is a plus Client service and commercial mindset Trustworthiness, attendance, flexibility, agility, attitude for teamwork Fluency & sophistication in local language, proficiency in English - additional languages is a plus Good image and look coherent with the Brand style Openness to new technologies Stone Island includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $22 per hour to $24 per hour. In addition to competitive pay, the hired candidate will also be eligible for commission and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, paid holidays, accrue up to 56 hours of paid vacation time, 4 personal days, employee discounts, and a retirement plan with employer contribution. Our Shared Values At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation. SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION If you are ready to follow your compass with Stone Island, apply now!

Responsibilities

The Client Advisor is responsible for delivering the Stone Island Customer Experience by passionately welcoming, guiding clients through the brand's heritage, and building long-lasting relationships as the direct point of reference in store. Key duties include driving sales to achieve individual results, nurturing client relationships through one-to-one activities, and supporting back-of-house organization and visual merchandising standards.