Client Advocate - Casual at The Jessica Martel Memorial Foundation
Morinville, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

0.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

File Management, Stairs, Legislation, Psychology, Children, Database, Adherence, Operations, Licensing, Mental Health, Regulations, Case Management, Service Delivery, Crisis Intervention, Secondary Education, Credentials, Furniture, Harm Reduction, Interpersonal Skills

Industry

Hospital/Health Care

Description

COMPENSATION: COMPETITIVE COMPENSATION BASED ON EDUCATION, EXPERIENCE, AND CREDENTIALS

Work Location: Morinville, Alberta. Jessie’s House (Emergency Shelter)
Hours: Casual shifts that may include weekdays, nights, weekends, and holidays. Shifts may vary (7 a.m.–7 p.m., 7 p.m.–7 a.m., or 2 p.m.–11 p.m.). Flexibility is required, and candidates may be asked to work on short notice (within 3 hours).

CORE POSITION REQUIREMENTS

  • Respond to and support individuals on the 24-hour intake line.
  • Conduct admissions, check-ins, and departures for shelter clients.
  • Provide system navigation for income support, housing, legal, healthcare, and other resources.
  • Deliver education on domestic violence dynamics, prevention, and healthy relationships.
  • Support children and adults in their healing and recovery.
  • Develop and implement individualized safety plans and conduct danger assessments.
  • Offer cultural and spiritual support tailored to the client’s needs.
  • Collaborate with internal teams and external community partners to ensure wrap-around services.
  • Support the nutrition program, including cooking and meal preparation.
  • Maintain accurate client documentation and database entries.
  • Perform housekeeping and maintenance duties as needed

MANDATORY REQUIREMENTS

  • Diploma or degree in social work or a related field.
  • CPR Level C and Standard First Aid certification.
  • Non-violent Crisis intervention certification.
  • Clear Child Intervention Record Check.
  • Criminal Record and Vulnerable Sector Check.
  • Adherence to agency policies and relevant legislation.
  • Ability to work in Morinville and perform physical tasks (climbing stairs, moving furniture, lifting heavy objects).
  • Excellent personal and professional boundaries

EDUCATION AND EXPERIENCE

  • Post-secondary education in social work, psychology, or related social science field
  • Current registration with appropriate regulatory body (where applicable)
  • Strong knowledge of harm reduction, anti-oppression, decolonial practice, and trauma-informed care
  • Experience in family violence intervention
  • Preferred: Experience working in residential facilities or emergency accommodations
  • Helpful: Experience working with individuals facing mental health or substance abuse challenges

THE CLIENT ADVOCATE, REQUIRES WORKING KNOWLEDGE WITH REGARDS TO:

  • Strong understanding of Federal and Provincial acts, regulations, and licensing related to domestic violence and shelter operations
  • Knowledge of industry safety standards, processes, and legislation relevant to emergency shelters
  • Interpersonal skills to work effectively with clients, team members, and community partners
  • Various approaches to meet client needs, including case management, trauma-informed practice, crisis intervention, and harm reduction
  • Multi-agency collaborative service delivery
  • Strong organizational and assessment skills
  • Skilled in file management and client support
  • Excellent communication and creative problem-solving skills
  • The impact of domestic violence on children and families
  • Working with vulnerable populations
    Please submit your resume to
    We thank you in advance for your resume submission only those identified for a pre-screen interview will be contacted.
    Job Types: Part-time, Casual

Benefits:

  • Casual dress

Ability to commute/relocate:

  • Morinville, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Can you commit to at least 2 shifts per month as a casual?

Work Location: In perso

Responsibilities

The Client Advocate is a frontline leader who drives powerful outcomes for survivors of domestic violence and their families. This role is responsible for:

  • Delivering trauma-informed, client-centered support that brings survivors from crisis to stabilization, with a goal of sustainable and successful integration into the community.
  • Providing education on domestic violence, supporting both children and adults in their healing journeys, and guiding clients through complex systems to access the resources they need.
  • Leading system navigation, including income support, housing, legal resources, healthcare, and other essential services.
  • Collaborating internally and externally to provide comprehensive, wrap-around support.
  • Empowering survivors through safety planning, danger assessments, and culturally and spiritually responsive care.
  • Supporting the nutrition program through cooking and meal preparation, contributing to holistic wellness for all shelter residents

If you are ready to bring your skills to JMMF, we’re ready for you to join our team and help create a future free of violence for all of us! https://jessicamartelmemorialfoundation.com/

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