Client Advocate, Major Accounts at Peregrine Technologies

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

160000.0

Posted On

20 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Stakeholder Management, Adoption Tracking, Operational Outcomes, Executive Presence, Risk Management, Cross-functional Coordination, Technical Fluency, Renewal Management, Expansion Opportunities, Data Interpretation, Account Ownership, Strategic Thinking, Ambiguity Navigation, Customer Advocacy

Industry

Software Development

Description

Backed by leading Silicon Valley investors, Peregrine helps the world’s most complex organizations solve their hardest problems with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence—instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today, Peregrine supports hundreds of customers across 23 states and two countries, serving more than 90 million people—and we’re amplifying our impact as we expand into more industries. We’re a team of entrepreneurs—undaunted by the hard problems and united by a passion to make a difference where it matters most. We collaborate relentlessly, move with urgency, and act with purpose. If you’re driven by mission and energized by the opportunity to build something new, join us in defining Peregrine’s future. We are looking for a Client Advocate to own all customer relationships throughout the contract. You’ll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders. The Role For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level.You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long-term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity. Position is remote with significant travel required. About You You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships You are confident working with command staff, executives, and technical stakeholders alike You bring structure to ambiguity and know how to align competing priorities toward a clear outcome You are disciplined in tracking adoption, usage, and success criteria to protect renewals and drive expansion You are calm under pressure and comfortable leading cross-functional teams without direct authority You care deeply about delivering real operational value — not just checking boxes What We Look For 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts Experience working in large, regulated, public-sector, or mission-critical environments Proven ability to drive adoption and measurable outcomes beyond initial go-live Strong executive presence and stakeholder management skills Comfort managing scope, risk, and complex cross-functional coordination Technical fluency sufficient to partner credibly with IT, Product, and Deployment teams Experience supporting renewals and identifying expansion opportunities Experience in public safety, government, or compliance-heavy environments is strongly preferred. Ability to travel ~60% of the time Salary Range: $125,000 - $160,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable) Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here. Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Responsibilities

The Client Advocate will own all customer relationships throughout the contract, acting as the primary interface to represent the voice of the customer to internal engineering teams. A key focus is ensuring adoption and measurable operational outcomes for the largest and most strategic deployments by translating technical delivery into sustained value.