CLIENT AFFAIRS OFFICER

Date: 28 Jul 2025
Job Location:Gloucester

This is a Gloucestershire County Council job.

• Job Title: Client Affairs Officer
• Job Location: Shire Hall, Block 1, 1st Floor
• Salary: £28,142 - £29,540 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 10/08/2025
• Job Requisition Number: 11924
• This post is not open to job share

ABOUT US

As part of the team in return for your hard work you will receive:

• Flexible and agile working opportunities: we are an agile working organisation and can offer a combination of office-based working, client visits, and working from home (essential equipment is provided).
• Annual leave entitlement of 25.5 days rising to 30.5 after 5 years continuous service (pro rata)
• Career development and qualification opportunities
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)

The client affairs team manage the property and financial affairs of vulnerable adults in Gloucestershire under the authority of the court of protection. On behalf of our clients, you’ll be paying bills, making benefit claims, managing bank accounts, liaising with utility providers and everything else you might expect to do with your own day to day finances. In doing so you’ll be helping our clients to remain as independent as possible and live safe, secure, and fulfilled lives. We support a broad range of vulnerable adults including people with learning disabilities, mental health conditions, and dementia. Working in our team you will receive a comprehensive introduction to all aspects of adult social care.