Client Care & Administrative Coordinator – Mental Health Practice at Counsel RVA
Midlothian, VA 23114, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Nov, 25

Salary

22.0

Posted On

11 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Insurance Verification

Industry

Insurance

Description

We’re a thriving counseling practice looking for a dependable, detail-oriented professional who wants to make a long-term impact. If you enjoy building strong relationships, keeping things organized, and being the go-to person for both clients and colleagues, this could be your career home.
This is not just a “job”, it’s a key role in our mission to provide excellent care, and we are looking for someone who wants to grow with us for years to come.

PREFERRED QUALIFICATIONS

  • Previous administrative experience in healthcare or counseling.
  • Experience with insurance verification and claims processing.
  • Experience using VOIP phone systems.
  • Knowledge of HIPAA regulations.

HOW TO APPLY

  • Submit your resume via Indeed or as an attachment.
  • Complete the required secure Candidate Questionnaire: Go to http://bit.ly/4hyw8GV
  • Our team reviews applications once the questionnaire has been completed and will then contact qualified candidates for interviews.
    Please note: We are seeking applicants who are interested in a long-term role (2+ years) and committed to being a consistent presence for our clients and team.
    Job Type: Full-time
    Pay: $18.00 - $22.00 per hour
    Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you able to work in person at our Midlothian, Virginia office Monday-Friday, 8:30am-5pm?
  • Are you willing to complete our candidate questionnaire within 48 hours of applying?
  • Do you have experience with insurance verification and claims processing?
  • Do you have experience working in a healthcare or counseling setting?
  • Are you seeking a position you can commit to for at least the next 2 years?

Ability to Commute:

  • Midlothian, VA 23114 (Required)

Ability to Relocate:

  • Midlothian, VA 23114: Relocate before starting work (Required)

Work Location: In perso

How To Apply:

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Responsibilities
  • Be the voice and face of our practice—welcome clients, answer calls, and provide compassionate, informed support.
  • Keep the schedule running smoothly—manage bookings, cancellations, and rescheduling.
  • Handle billing and insurance tasks—verify benefits, process payments, and submit/follow up on claims.
  • Maintain organized client records—create/update charts, ensure paperwork is complete before sessions.
  • Collaborate with our team—help improve processes and create a seamless client experience.
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