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Client Care Coordinator at Venture Forthe Inc

Niagara Falls, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Care Coordination, Scheduling, Quality Control, Compliance, Staffing, Collaboration, Problem Solving, Data Validation, Training, Communication, Incident Tracking, Electronic Visit Verification, Healthcare Regulations, Client Focus, Care Delivery

Industry

Hospitals and Health Care

Description

Description About Us: Venture Forthe, Inc. is a premium person-centered agency in Western and Central, New York, helping individuals with disabilities live independently. We believe in hiring great people to do meaningful work — and it starts with you. POSITION SUMMARY: The Care Coordinator manages complex client scheduling needs, ensuring seamless care continuity. Additionally, this individual will assist in departmental quality control efforts, including scheduling audits, incident tracking, and data validation. They will work closely with clinical staff, caregivers, and clients to optimize care delivery. Hours of Operation: 24/7 Shift: Evening and weekends Requirements QUALIFICATIONS High school diploma required. Preferred: Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field preferred. Experience with NYS home care regulations and LHCSA operations preferred. ESSENTIAL DUTIES AND FUNCTIONS: Manage complex client scheduled for high-acuity cases, ensuring appropriate staffing and compliance with NYS Department of Health regulations Oversee last-minute staffing changes, call-offs, and emergency scheduling situations, proactively resolving conflicts to minimize client disruption Collaborate with clinical teams and nursing staff to align scheduling with client-specific care plans. Support Electronic Visit Verification (EVV) compliance, troubleshooting missed clock- ins, late visits, and system discrepancies Fill client schedules with HCSS and PCA services as directed by leadership. Assist with onboarding and continuous training of new coordinators, reinforcing scheduling protocols and company policies Address client or caregiver concerns related to scheduling, maintaining a professional and client focused approach Assist with day to day reporting Other duties as required

Responsibilities

The Care Coordinator manages complex client scheduling needs and ensures seamless care continuity. They will also assist in departmental quality control efforts and work closely with clinical staff, caregivers, and clients to optimize care delivery.