Client Care Coordinator Whanganui at Amplifon

Whanganui, Manawatū-Whanganui, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Experience, Communication, Admin Skills, Multitasking, Phone Manner, Attention to Detail, Team Focused

Industry

Retail Health and Personal Care Products

Description

We’re looking for a full time Client Care Coordinator based from our Whanganui clinic and requires the flexibility to provide coverage across our Feilding and Palmerston North clinics as needed. The position is full time, working Monday to Fridays from 8:30 AM to 5:00 PM. A valid driver’s license and access to a vehicle is essential for this role. You’ll be part of a close-knit, fast paced team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you! Must have: A valid drivers license and access to a vehicle Responsibilities for this role include; Providing gold standard client care Welcome customers with warmth and professionalism Manage appointments and front desk duties Assist with hearing aid repairs and over-the-counter sales Conduct basic hearing screenings Comfortable navigating digital tools and adapting to new systems as technology evolves. (Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas) What You’ll Bring: Customer service or retail experience Friendly, clear communication style Strong admin and multitasking skills Great phone manner and attention to detail Attention to detail with a positive and professional attitude Team focused mindset Why You’ll Love It Here: Supportive, values-driven team Be a part of a positive workplace culture where your contributions are valued Learn new and exciting skills Free premium hearing aids (plus family discounts!) Discounted Southern Cross health insurance Free flu shots & Employee Assistance Program Enjoy ongoing training and development to help you succeed A day off to celebrate your Birthday! If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team. Here at Bay Audiology, we have recently been voted New Zealand’s most trusted Hearing Care brand, and are part of the Amplifon Group, a global leader in hearing solutions around the world. With more than 100 clinics from the top of the North Island to the bottom of the South, our mission is to help people rediscover all the emotions of sound. Our clinics offer a range of services, from diagnosing hearing difficulties, to fitting, servicing, and maintaining hearing aids, whilst offering ongoing support and care for our customers. Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds. When you work at Amplifon you can expect more as well. We offer an open and support work environment with the opportunity to work with a rich portfolio of multi brand products and proprietary protocols. At Amplifon your success is important to us which is why we provide development opportunities and recognition programs as well. So, if you are looking for a career that will challenge you and give you plenty of opportunities to work on exciting projects then apply today.

Responsibilities

The Client Care Coordinator will provide gold standard client care, manage appointments, assist with front desk duties, and conduct basic hearing screenings. The role also involves assisting with hearing aid repairs and over-the-counter sales.