BEFORE YOU APPLY! DO YOU QUALIFY?

• You have experience in home care, health care, or the senior-related industry (or equivalent education and work experience)?
• You have managerial or supervisory experience (preferred, not required)?
• You have strong computer and Microsoft Office skills?
• You’re confident training others and have knowledge of personal care services?
• You’re organized, detail-oriented, and can prioritize your workload independently?
• You have a valid driver’s license, current auto insurance, and a clean driving record?
• You can pass a criminal background check?
• You have at least an associate’s degree?

• Maintain ongoing communication and follow-up with potential clients and families
• Conduct client/CAREGiver introductions for every new client and every new CAREGiver
• Create and update client and responsible party records from quality assurance visits
• Plan and execute a regular schedule for quality assurance home visits
• Adjust service plans as client needs evolve to ensure ongoing satisfaction
• Address and help resolve client/family issues as they arise
• Monitor, log, and support all client and CAREGiver activity using our software
• Provide ongoing coaching, support, and training to CAREGivers
• Assist as a trainer for various caregiving topics
• Participate in quarterly CAREGiver meetings
• Demonstrate open, effective communication in a team-focused environment
• Manage and support the Client Care team
• Reflect company values and follow all policies and procedures