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Client Care Navigator at Isaiah House Inc
Lexington, Kentucky, United States -
Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Relationship Building, Education, Client Communication, Travel Management, Database Maintenance, Referral Management, Substance Abuse Knowledge, Community Connections

Industry

Health and Human Services

Description
Description Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. Isaiah House is looking for a dedicated and driven person to take on the role of Client Care Navigator in the Lexington, KY. A Client Care Navigator (CCN) is a very important role within the Isaiah House organization. Navigators represent the treatment programs offered by Isaiah House to front-line referral agencies throughout the state of Kentucky. Employees receive benefits that include: Medical, dental, and vision insurance Basic life insurance 401(k) Option Paid holidays PTO after 90 Days Apply now to join our team and make a difference in the lives of others. Requirements JOB SPECIFIC FUNCTIONS: Build strong relationships with Centers of Influences (COI) in the CCN assigned Region Educate COIs on the history, programs and outcomes provided by Isaiah House Field Calls from potential clients who are exploring treatment options Manage travel schedule to counties specifically assigned Maintain database on all COI activity, Client referrals, Clients admitted in ASANA Communicate all new client referrals through CCN supervisor via MS Teams QUALIFICATIONS: High school diploma or GED preferred Knowledge of addiction and substance abuse treatment Connections with community services, organizations, and other public groups is essential If in recovery, must be able to demonstrate one year of continuous sobriety
Responsibilities
The Client Care Navigator represents Isaiah House treatment programs to front-line referral agencies across Kentucky and builds strong relationships with Centers of Influence within their assigned region. This role involves educating these contacts on the organization's history, programs, and outcomes, while also managing field calls from potential clients.