We are seeking a compassionate and highly organised Receptionist to join our dedicated team in Adelaide. As the first point of contact for patients, families and healthcare professionals, you will play a vital role in creating a warm, professional and supportive experience for every person who engages with our service.

• Welcome patients, families and visitors with warmth, professionalism and compassion
• Manage incoming telephone calls and enquiries efficiently
• Coordinate patient appointments, cancellations and rescheduling
• Support patient admissions and discharge processes
• Process billing, payments and receipting accurately
• Maintain confidential patient records and documentation
• Provide administrative support to clinicians and allied health professionals
• Manage referrals and new patient administration
• Liaise with referrers, specialists and external healthcare providers
• Support day-to-day reception operations and quality improvement initiatives